Privacy policy

This page explains what happens to personal information when you use qiblataintours.com. We keep it short and plain, and we collect as little as we can.

Who we are

Qiblatain Tours is the publisher of this website and the controller of the personal data described here. You can contact us about privacy at info@qiblataintours.com.

What we collect

Enquiries. When you use our contact or quote form: your name, email address, your phone or WhatsApp number (optional), your message and, for quotes, the trip details you enter. We also record the time of the message and your IP address, which helps us block spam.
Analytics. With your consent, Google Analytics and Microsoft Clarity collect information about how pages are used, such as pages viewed, device type and approximate location.
Advertising. With your consent where the law requires it, Google and its partners may use cookies to show and measure ads.
Server logs. Our web host keeps basic technical logs for security and reliability.

We do not ask for passport numbers, payment details or health information through the website. Please do not send them in a message.

Why we use it, and on what basis

To reply to your message or correction: it is needed to answer your request.
To pass a quote request to our licensed partner travel agency: you ask for this when you choose the quote option and tick the consent box.
To keep the site secure and stop spam: our legitimate interest in running a safe website.
Analytics and advertising cookies: only with your consent in the UK and EEA. See our cookie policy for how to manage them.

Our licensed partner travel agency, only if you ask for a quote.
Our web hosting and email providers, who process data on our behalf to run the site and deliver your message.
Google and Microsoft, for analytics and advertising, but only if you consent to those cookies.

We do not sell your personal data.

How long we keep it

We keep an enquiry only for as long as it takes to deal with it and to answer any follow-up questions, then we delete it. Analytics data is kept according to the retention settings in each tool. Server logs are kept for a short period for security.

Your rights

You can ask to see the personal data we hold about you, correct it, delete it, restrict or object to how we use it, or withdraw consent at any time by writing to info@qiblataintours.com. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Changes

If we change this policy, we will update the date at the top of this page.